AES Contractors Ltd

"We got an air source heat pump installed a couple of years ago. The installation was great, as scheduled, clean and professional. We've had the odd problem with control unit resetting when we have a power cut but AES have always been available to help get us going again. Annual servicing is also good. Would definitely recommend."

"AES installed a 3.5Kw Daikin air conditioner in our lounge in November 2022, and replaced our gas boiler with a Samsung R290 12kw Heat Pump in the summer of 2024. AES installed the air conditioner in a few hours and we have never had a single problem with it. In our recent hot summers, it has been wonderful, easily keeping the whole downstairs of our 4 bed house to a pleasant 24C even when 40C outside. The heat pump too has had no problems, and has kept us warm for 2 winters now. We had no need to replace any radiators, though AES did install a larger water tank for us. The install only took a couple of days and the service was great. They also did all the applications for the government grant etc. for us. With 3KW of solar panels on our roof, on sunny days most of the power for the heat pump and the aircon comes from the panels, and when it doesn’t we use a cheap Cosy Octopus tariff …keeping our yearly electricity bill to just under £800 for all heating, cooling of 4 bed house and powering a family of 4 ( though our cooking is still gas ). I would highly recommend AES and the excellent Daikin and Samsung kit they have installed for us. They are a friendly and very helpful team. I would also recommend going for all 3, a heat pump for the winter, a single small aircon to heat in the winter and keep at least a few rooms cool in the summer ( essential if you work from home in the summer as I often do ) and a sensible amount of solar panels on the roof ( at least 3kw for a 4 bed house ) to power it all. I have attached some pictures, my Octopus electricity power usage for 2025 and a couple of videos of the outside units running to assure you they are both quite – they can only be heard from close by when outside and our neighbours have not noticed them."

"I have absolutely no hesitation in recommending AES, who delivered not only a first class service, but a first class product on every occasion I've used them. My latest involvement was in the purchase of batteries to add to my solar panels, also purchased and expertly fitted by AES. The batteries were a complicated fixing, but the technician was excellent and made absolutely sure that everything was working as it should before he left, and it's working perfectly!"

"We had an Air Source Heat Pump fitted by AES in October 2021 and it is working efficiently and keeping the house lovely and warm to date. We signed up for their service contract and have had an annual visit to care for it since. The team were experienced and knowledgeable and did the work quietly and cleanly. We also used AES for the installation of Solar Panels and these too were fitted efficiently and quietly. We returned to AES in 2023 for a windows and doors refit and once again an efficient installation which we are very happy with. We have been very pleased with all the services they have provided."

"We are long term users of AES, first time as customers in 2014 when we had an air source heat pump installed. The consultation and subsequent installation was smooth and efficient. The installation team were happy to answer any queries. We also signed up for the Annual Service plan and we always receive a call to set a date. A little later that year we had a Solar Cache unit fitted to optimise the efficiency of the solar panels. Given our previous good experience with this business in 2016 we decided to have an Air to Air conditioning unit installed in the conservatory, again the installation was hassle free. In 2022 we noticed that our solar panels were not giving the usual readings. We discussed, the problem with AES and it was agreed that the problem would be resolved by installing a new inverter. Although AES hadn’t installed the panels they were happy to undertake the replacement. We are very pleased with the numerous works undertaken for us by AES and have no hesitation in recommending them for reasonable prices, work completed in a timely manner and professional and friendly fitters"