Beatrix Home LTD

"Fantastic service, great communication and a wonderful team. I described the issue with our loo cistern via an online form, received a phone call and chatted by WhatsApp to confirm the requirements and that I was happy with the emailed invoice. Once the replacement part arrived, the work only took about half an hour! Thanks to Charlotte, Luke, Keir and Chloe for all their help. Highly recommend!"

"From start to finish this company wanted to find out what I needed and the end result was a superb job done. Shout out to Chloe who managed and arranged the visit and to Jack the technician who arrived and carried out the job with friendliness, professionalism and expertise."

"Really pleased with the service from Beatrix Home. We had a plumbing issue and they arranged an engineer for first thing the next day. Luke was great, super friendly and quickly fixed the issue. He worked quickly and didn’t jump to replace things that were still working well. Would happily recommend him!"

"We have used Beatrix Home consistently over the past few years and every time we've been met with nothing but A+ service. From the friendly and polite customer support team to those who come out to do the jobs. They are a true class apart."

"I have been meaning to do this review for such a long time, but in the middle of a renovation it is hard to find the time! Sometimes Beatrix post quite glamorous, large bathroom makeovers which may make some people feel like they cannot reach out if they have a smaller space to work with - or that they will get charged an arm and a leg if they do. This review is to explain how this could not be further away from the truth. I decided to go with Keir and his team after speaking to 14 different bathroom providers - while admittedly some were cheaper, following an experience with our rewiring (where costs seemed to keep mounting above the stated price during and after the job) I decided to go with Keir. I am happy I went with him for the following reasons: a) He was extremely flexible in our own level of involvement with the bathrooms. We were clear we were cost sensitive. For those of you who are happy to do some DIY-ing to bring down the costs - this is the company for you! Keir was happy for us to do some of the demolition, as well as the painting and decorating - which saved us close to 2 grand. If you've got other skills/things you'd like to try yourself - he is happy to accomodate. b) There were no surprise costs. What we agreed was what we paid - and I have to say we had a nightmare with a valve that broke (while we were on holiday too!), that was both sorted by Beatrix but also added a decent chunk of work back onto the team. We immediately had a sinking feeling in our stomachs on how much more that was going to cost - but despite the additional rework and installation of a new valve, we did not get charged. c) The team are LOVELY and genuinely try to ensure that what you want can be achieved. I was determined to make 2 bathrooms out of our space - but it was tiny and very finicky with no margin for error. Tommy was excellent, explained all the nuances of our set up well, and had the expertise to chisel out a hole in our toilet to accomodate the side-on soil pipe amongst many other things. Fish and Daniel built in so much storage it felt I had gained a bathroom without losing anything. They all were so great at listening - often I feel talked over or disregarded by tradespeople but here I really felt we worked so well together to make the bathrooms that we dreamed of a reality. d) Keir himself is a super calm guy - it cannot be overstated how helpful this is when there are a million things to consider and a million more things that can go wrong! Safe to say, my partner and I have reached out to the team for help with the kitchens. I will post a before and after of those after they are done!"