Design Electrical & Energy Services Limited

"Our old home EV charger broke down and Mark was very quickly able to source and get a new one installed for us within a day. Installation was speedy and no issues and very grateful to be up and running again so quickly. Thank you."

"Fitted an electric car charger at my home. Extremely professional from organizing the visit right through to issuing the test certificate after completion. Installer was friendly efficient and very tidy. Would recommend them to anyone."

"From start to finish the service we received was excellent. The team arrived on time, worked quickly & efficiently & tidied up on completion of the job. They were very helpful & took time to explain the device & set up the app for me to use. I would definitely use Design Electrical again"

"In May 2021 Design Electrical NI being local government ‘approved installer’ installed for me an EV charger and supporting electrical supply ‘consumer unit’. Initially everything seemed fine and I was seemingly pleased with the work. However, after about two and a bit years the EV charger gave me some problems. On contacting Design I was ‘referred’ forthwith on to the charger manufacturer EO who eventually, with some software updates and other guidance/advice, resolved the issue. Now, a little over 3 years on from installation [and out of any warranty] the electrical supply ‘consumer unit’ has developed a fault. On inspection/ examination it was found; as shown in the pictures, that ‘stuffed’ into the enclosure and ‘resting’ gently on the wiring loom, because the DIN rail is TOO short and the enclosure TOO small to properly accommodate it; a Contactum SPD DIN rail module. [Of course is such a position there is no way to see the status indicators and therefore to know if the module is functioning or needs replacing!] Up until this point there had been no need/call to remove the cover and see what was inside! I’ve never seen a ‘loose’ module ‘stuffed’ into a consumer unit before! For me there are two ways of ‘doing a job’: Best engineering practice v absolute minimal acceptable standard. I think I know which one this now is for me. I don’t think I’ll be calling on Design any time soon! Further to my review above and Design's reply i contacted them as invited. They responded very quickly and without hesitation or 'quibble' they arranged an engineer to come and replace the consumer unit. This he did, in a very 'professional' way, the 'job' is now for me, in the category of 'Best Engineering Practice'. I must acknowledge both this and also how Design have dealt with me and the issue. I guess for both of us, Design and myself, it's a bit of a shame the orignal installer wasn't as fastidious with it all! so, there are now '3 before' & '2 after' photos where you can compare and contrast and readily now see all the modules correctly installed"

"Installation of Rolec Wallpod EV charger carried out by Dan and James to a very high standard. Design Electrical NI. are a very professional company and my thanks to Mark and Judy for arranging a speedy installation. I would highly recommend the company for any electrical work, knowledgeable, friendly, efficient and value for money."