Dorset Plumbing

"After having issues with two other companies I approached Dorset Plumbing regarding an air conditioner. They were upfront and honest from the start and explained that due to the current heatwave demand was very high. I was happy with the quote and was told it would be about 4 weeks to installation which was acceptable given the high demand. This was where Dorset Plumbing showed they were a cut above the rest. I was uneasy, due to a bad experience with another aircon company of parting with a 50% deposit and waiting. Vince, one of the owners, resolved that concern by bringing my air conditioner unit himself and leaving it with me so I knew I had one. It was meeting Vince I saw that they treat everyone as an individual rather than a sale. Due to my personal circumstances Vince said he would see if he could do anything about bringing my installation date forward. Within 24hrs I was contacted and told they would do the installation within a couple of days. This was a massive gesture on their part given how busy they were. True to their word two fitters came and installed the air conditioning. They were very professional and did a fantastic job. It is very rare nowadays to come across a company who put customer care before a quick sale. It must of took some organising to do my installation so quickly. I never fill in reviews, but this is one I am more than happy to do. This company went well beyond what you would expect. Thank you to Vince and the team."

"I use Dorset plumbing every year for my rental property and Highly recommend them. Very professional, always ontime, friendly and helpful with any questions i have, and always prompt with my certificates. Great price. Thank you, see you again next year 👍"

"Wow what can I say about Dorset plumbing, not only are they great people to work for but they’re also great people that I have used personally at my own property. From servicing my boiler to last minute call outs they always ensure that they’d really do the best for their customers and treat them more like family then just another customer, really happy service and will forever recommend them to anybody who asks for plumbing needs"

"Just had a new boiler installed by Dorset Plumbing and the whole experience was excellent start to finish. They got me booked in quickly and were very professional throughout. They also gave me a really good price. I highly recommend them to anyone looking for a reliable plumber."

"I am need of a plumber and have always used Dorset plumbing for any issues I have had and was happy with their service, always friendly and helpful. But, last year they fitted a new water pumps for me and after a few weeks I discovered it was leaking, they came out promptly and replaced the pump. There was significant damage to the flooring, which they said they would replace so they sent a flooring company around to give a quote, I also sent a couple of quotes, I then had to chase this up on numerouse occasions to try and find out what was going to happen. I have heard nothing since....so disappointed!!!"