Encom Energy

"We had a fantastic experience with Encom from start to finish. Neill's initial site visit was professional, informative and completely pressure-free, giving us confidence we were making the right decision. The installation was arranged much quicker than we expected, and the team were friendly, efficient and left everything spotless. Our 7.2kW solar system, 10kWh battery, inverter and Eddi hot water diverter have made an immediate difference. In just four weeks we've had constant hot water, haven't needed to use a drop of oil, and haven't had to pay for any electricity. It's been brilliant seeing the savings from day one. We're confident the system will deliver significant savings over its lifetime and wouldn't hesitate to recommend Encom to anyone considering solar. A first-class service from a great local company."

"Neil visited my property and confirmed that installing a battery or a solar and battery system would be possible. He said he would provide quotes for both options, but despite several follow-up messages over the course of several weeks, I never received anything. Each time I was told it would be sent "next Monday," but it never arrived. My most recent message has been ignored. Very disappointing communication and customer service."

"Encom Excel. I had a 16 panel system and 10kw battery installed late last year by Encom and I’m delighted with the result. From the initial contact with Neill, to the final handover I have been really impressed with the professionalism and communication from this company. The installation was different from the usual due to the layout of the house , and I wanted to avoid wires running through the house. After discussing how best to proceed, Neill drew up a plan that met my requirements. Encom were as good as their word and the installation was seamless and completed within the agreed timeframe. The fitters were fantastic and left the place immaculate. All the paperwork arrived as promised, as did the building control certificate. Post installation, I had a few queries that were resolved with no problems. I highly recommend Encom and was so impressed by all the people involved in the process. There were no hidden fees or additional costs and the installation was priced very competitively. Fantastic company to deal with."

"Encom supplied and fitted my Anderson Quartz EV charger and the service was excellent. I dealt with Max, who listened to what I wanted, clearly explained my options, and communicated brilliantly throughout. Super responsive and quick turnaround. Highly recommend."

"After doing some homework I submitted an enquiry with Encom and was very quickly contacted by Neill who, the next day submitted a quote based on the info I had given him but subject to a house inspection. The aesthetics of an installation was important and Neill, with the approval of a previous customer showed me one of their installations with the same panels on the same roof tiles as mine. We subsequently agreed on a 2 roof, 14 panel installation with a 10kw battery. On the installation date they were in and out in one day, only returning the following day for an hour to tweak the system. The electricians and roofers were excellent making sure that everything incl cabling was in the most appropriate place and not just the most convenient for them. They were not taking any shortcuts and left the place as good as they found it. It was obvious the customer was paramount. Encom have now developed their own App which gives greater control for us nerds to make sure we extract the last penny out of the system. I could not recommend Encom enough. The system is amazing. Well done."