Orion Windows

"In early 2016 the previous owners of our home had a large glass extension added by Orion to the rear of the house. When we viewed the property the extension was a key selling point and we bought the house at the end of 2018. A fee was paid to Orion to put the guarantee in our name. In recent months the main door handle has become loose. I called Orion to ask if it was covered under guarantee and to obtain a replacement even if it was not. Unfortunately the guarantee had ended just a few months earlier. However, Dawn undertook to see if the handle was still available. Not only did Dawn order a replacement handle she supplied it free of charge. Within 2 days I was able to swap the old, worn handle for the shiny new one. I was happy just to be able to replace the handle. But the service from Orion was beyond what they needed to do. Our extension continues to be admired by our visitors."

"Orion have been outstanding from start to finish. Chris came and quoted me for both a new composite front door and UVPC back door. He was very knowledgeable and provided samples of what I would recieve. He was very professional and arrived on time. He also was able to show me the design I picked what it would look like on the door before it went ahead. Then through to the process of ordering the doors and organising finance. The process was very simple and easy. Once the finance was approved the doors were ordered. Orion customer services emailed myself with a provisional date of instillation with options to change if I needed to. They then kept me up to date throughout the waiting process to say if any changes or if was still on schedule for the planned date. I wasnt there on the day if the instillation due to work commitments however I had family member there to over see who told me they were very efficient. Arrived just withing the time frame. Was very tidy. Made very little damage to any walls in the instillation process. They took away the old doors and the new doors look fantastic. Was done in a timely manner and cleaned up after themselves. The customer service after instillation has been amazing. Ensuring the correct documents were sent and the warranty has been validated and asking if I've have any concerns with delivery and instillation and if there was any issues after. 5 star service. Great value for money. Different Finance options available to suit everyone's needs. Would definately recommend."

"All in all Orion provided a really good service and their team delivered and installed some lovely new windows for us. We are particularly pleased with our stained glass top lights which were cleaned and encapsulated and look superb. There were a few niggles at the start of the project, clear glazing supplied instead of frosted panes for a few windows, and a delayed start date but aside from this we are delighted."

"Very good installation, i am happy with my door and windows. The job was done by two engineers, middled aged and obviously very good at there job. They were on time and cleaned their work areas as all goob trademen should. It is hard to find anything negative to say. Regards Andy Graham"

"From seeing Carl who brilliantly designed our Garden Room to Tiff who saw all the construction through with a friendly and professionally service. Everyone, too many to name came and gave an excellent job. All work has been done to a very high standard. I am literally over the moon with the whole procedure from day one to my now room that has changed a tiny bungalow. I have a room which gives me relax space and a dining room for friends and family to sit around my island."