S Fearn Plumbing & Heating | Leeds | Yorkshire

"Our boiler stopped working just as the weather turned cold so we contacted S Fearn Plumbing & Heating. They arranged a visit the same day, quickly diagnosed the fault, and had everything running again within a couple of hours. The engineer was friendly professional and explained everything clearly. Excellent service.Thank you so much"

"S Fearn Plumbing were brilliant! They serviced my boiler. Communication was fantastic from booking the appointment, reminder text messages and the guy who did the job was great. Will be using them again and would highly recommend."

"As always, we received brilliant service both from Joanna in the office when arranging our appointment, and from the plumber that came out. He was very knowledgeable and quickly identified the issue with our boiler. He worked really efficiently and our boiler was fixed and back in full working order in no time at all. We have been customers of S Fearne Plumbing & Heating for many years now, and will happily continue to be for the foreseeable future"

"I asked S Fearn Plumbing & Heating to sort a leak in my bathroom, instal some in-line isolators and fit new taps. Great service from Joanna, booking in the job, giving me some options and a clear price. Friendly and thorough work by Jay. All now working fine. Would recommend."

"At the time, the installation itself went smoothly, but the issues that followed were not handled well. Firstly, where the old boiler was a removed, holes were left in the side of my house, which were open to the elements. This was later resolved, however then an incorrectly fitted pipework burst, flooding my basement with very hot water which went over the electrics, appliances, walls and floor. Ownership of the issue, and that this was unacceptable service, only came after I sent a formal complaint, and after back and forth with the owner it didn’t feel like the seriousness of the situation was acknowledged. No one had apologised or prioritised me after the incident to come out and fix the issue, nor offer to clear up the damage the next day. Instead, fit me in after prioritising a new customer. Although I was later offered a dehumidifier and for someone to mop up the pool of water left on the floor, by then I felt it was easier to sort it myself given the experience I’d had. Had I not been at home that night, the damage would have been even more significant and posed a serious safety risk to the house. Overall, I don’t feel the situation was managed properly, which is disappointing after choosing to paying a higher quote for what I expected to be a quality service."